Privacy Policy – Indra Institute of Education (IIE)
Effective Date: Jan 01, 2025
At Indra Institute of Education (IIE), we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, manage, share, and protect your data when you interact with our website, mobile forms, social media, and other communication channels.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name, email address, phone number, date of birth
- Gender, city, address, education level, and area of interest
- Documents submitted during admission (e.g., ID proof, qualification certificates)
b. Technical Information
- IP address, device type, operating system, browser type
- Location data (approximate), usage statistics, and referring URLs
c. Communication & Interaction
- Details shared during phone calls, chats, WhatsApp, emails, or in-person counseling
- Feedback or survey responses
2. How We Use Your Data
The information we collect is used to:
- Respond to your inquiries and assist with course selection
- Process your registration or admission requests
- Share information about upcoming batches, offers, webinars, or placement drives
- Send follow-up communications via email, SMS, or WhatsApp
- Deliver personalized educational content and recommendations
- Improve our courses, services, website experience, and customer support
- Perform analytics and reporting to understand our audience better
3. Marketing & Advertising Purposes
With your consent, your data may be used for:
- Running digital ad campaigns (Google Ads, Facebook/Instagram, YouTube, etc.)
- Sending promotional messages, course updates, or scholarship opportunities
- Retargeting ads across platforms you visit
- Lookalike audience creation for ad targeting (using hashed data)
We take special care to ensure all marketing is relevant, informative, and never excessive.
4. Data Sharing & Third-Party Access
We do not sell or rent your personal information. However, we may share limited data with trusted partners for:
- Email/SMS/WhatsApp delivery services
- Customer Relationship Management (CRM) tools
- Ad platforms (Google, Meta, etc.) for campaign execution
- Payment gateways for secure transactions
All third-party providers are obligated to protect your data and use it only for the agreed purpose.
5. Data Storage & Security Measures
We use industry-standard security practices including:
- SSL encryption
- Secure servers and firewalls
- Limited access controls for internal users
- Regular data audits and compliance checks
Your data is retained only for as long as necessary to fulfill the purposes outlined or as required by law.
6. Your Rights & Choices
As a user, you have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communication at any time
- Request data portability, if applicable
To exercise your rights, email us at: [Insert IIE Email ID]
You can also unsubscribe from our promotional messages using the “unsubscribe” link in emails or reply “STOP” on WhatsApp/SMS.
7. Cookies & Online Tracking
Our website uses cookies and similar technologies to:
- Remember user preferences
- Track visitor behavior and improve site performance
- Enable retargeting ads and analytics
You can control cookie preferences through your browser settings.
8. Policy for Minors
We do not knowingly collect personal data from children below the age of 13 without parental consent. If you believe a child has provided us their data without proper consent, please contact us for immediate removal.
9. Updates to This Privacy Policy
We may revise this policy periodically to reflect changes in law or our operations. Any updates will be posted on this page, and significant changes will be communicated directly.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please reach out to us:
Indra Institute of Education
📍 65/1, Tatabad, 7th Street,
Dr Rajendra Prasad Rd, near BEA,
Coimbatore, Tamil Nadu 641012
📞 +91 91597 79111
📧info@indrainstitute.com
🌐 https://www.indrainstitute.com